The authorities plans to launch a WhatsApp chatbot to handle queries concerning the Covid-19 vaccination, folks acquainted with the matter stated. The queries may be despatched on the quantity 9013151515 with the message “say vaccine”, they added. The undertaking is on the pilot stage and is getting used to answer regularly requested questions (FAQ) concerning the vaccination.
Once the chatbot is absolutely developed and launched, folks will be capable to get details about the closest places the place they will get vaccinated, the variety of doses, and when they may must be administered.
“The algorithms are done. We are just identifying the maximum number of possible queries before the launch,” an official stated.
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The Drugs Controller General of India on Sunday introduced that it has accredited Covaxin, Bharat Biotech International Limited’s domestically developed vaccine for Covid-19, and Oxford University-AstraZeneca vaccine manufactured in India by the Serum Institute of India. The immunisation roll-out will start with the Oxford-AstraZeneca vaccine.
The Centre has confronted criticism for prematurely rolling out Covaxin with out the completion of its section III trials.
As per the chatbot’s FAQ part, the vaccine shall be launched within the nation solely after “regulatory bodies clear it based on its safety and efficacy”.
The 13-page doc addresses key points, together with who will get the vaccine first, whether or not those that have recovered from Covid-19 want the vaccine, and the way vaccines are chosen for administration. It underlines the vaccination is necessary.
“Once the chatbot is fully functional, it will be linked to the Co-WIN app and be able to provide real-time data,” the official cited above stated.